Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act.

We collect information about you for 2 reasons: firstly, to process your reservation and second, to provide you with the best possible service. We assume that in giving us your email address and/or phone number we have your consent to contact you in the future regarding your booking or the transaction with us.

The type of information we will collect about you includes: Your Name, Phone Number, Email Address, Country, Special Requirements Credit Card Details (these credit card details are not stored in any database online; Direct Payment Solutions hosts and manages the payment page in its PCI compliant data centre).

We will never collect sensitive information about you without your explicit consent.

The personal information that we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” that would be stored on your browser. You can usually modify your browser to prevent this from happening.

The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about our privacy policy, you should contact us.

Fuel Surcharge

Fuel Surcharge applicable for travel

FUEL SURCHARGE IN EFFECT – UPDATED MONDAY 1ST OF JANUARY 2024

South Sea Cruises currently has a fuel surcharge to take effect for customers travelling with us on a resort transfer as well as applicable day trips. 

South Sea Cruises also notes that since setting the 2023/24 transfer rates, the Fiji Government has removed the 10c per litre duty concession which South Sea Cruises had factored into our rates at the time of issue and has now had to absorb. 

The applicable fuel surcharges in effect for travel as of Friday, 1st December 2023 are as follows:

  • Awesome Adventures Fiji Package or Pass customers – $15 per person. 
  • Resort Transfer only customers travelling to/from all Yasawa Island Resorts (including Vomo) – $15 per adult/$7.50 per child (2-15 years only) for each one-way sector. 

All fuel surcharges stated are in FJD and include applicable taxes.

Weather Advisory #1

YASAWA ISLAND DAY TRIPS DISRUPTION & RESORT TRANSFER ANNOUNCEMENT

Yasawa Adventures Fiji – South Sea Cruises Group (SSCG)
Tuesday 02nd March 2026 – 05.45am

Bula,

As a result of heavy rain and localized flooding over the past 24 hours, SSCG will continue to operate a reduced vessel schedule today, Tuesday 3rd of March 2026. This decision has been on the basis that some road access within the western division is likely to remain impassable this morning, and therefore mobilizing customers and crew to deliver normal operations is unlikely to be without its challenges.

These decisions will also give our island crews an opportunity to clean up and prepare our day trips assets from the impacts of adverse weather over the past several days.

For now, Route 7 travelling to/from the Yasawa Islands is scheduled to operate however SSCG operated day trips to the Yasawa Islands remain suspended for today, Tuesday 3rd of March 2026

Please be advised that whilst the above-named service is currently scheduled to operate, if the weather and/or sea conditions change unexpectedly and/or are at any point deemed not safe to continue operations then services may be altered or suspended with little or no notice in the interest of customer and crew safety. 

Customers impacted by the suspension of SSCG products & services can defer their departure to another day or if they are unable to defer travel they can cancel without penalty. Please contact reservations@ssc.com.fj or call +679 9995512 to amend your travel arrangements.

With the weather expected to greatly improve throughout today, all SSCG products and services are scheduled to
operate as normal on Wednesday, 4th of March 2026.

Vinaka.
South Sea Cruises Group