Brochure

FUEL SURCHARGE IN EFFECT – UPDATED MONDAY 1ST OF JANUARY 2024

South Sea Cruises currently has a fuel surcharge to take effect for customers travelling with us on a resort transfer as well as applicable day trips. 

South Sea Cruises also notes that since setting the 2023/24 transfer rates, the Fiji Government has removed the 10c per litre duty concession which South Sea Cruises had factored into our rates at the time of issue and has now had to absorb. 

The applicable fuel surcharges in effect for travel as of Friday, 1st December 2023 are as follows:

 ADVISORY #X, UPDATED XXXXXXX

As at x.xxam this morning, South Sea Cruises/Awesome Adventures Fiji continue to monitor the various weather models including the Fiji Met who have issued a Heavy Rain Warning for the whole of the Fiji Group. This heavy rain warning coupled with what is expected to be rough seas has resulted in some disruption to our services. 

Resort Transfer services to the Yasawa Islands are cancelled today in the interest of customer and crew safety. We ask all customers for their patience and understanding in this regard.

To re-book and confirm your departure, please contact our Cruise Centre at reservations@ssc.com.fj or phone +679 9995512. Customers who can not travel on another date and require a refund should contact their booking agent or if booked directly with South Sea Cruises should email: customerservices@ssc.com.fj

Awesome Adventures Fiji – South Sea Cruises Group
Wednesday 26 February – 6.15am

Bula,

With the current weather forecast (strong winds and occasional rain today), resort transfers to the Yasawa Islands remain scheduled to operate today however, please note the following:

• Small boat tendering from vessel to shore (or vice versa) will be challenging in such conditions and will only be undertaken in locations where vessel Masters deem it safe to do so. Resorts will need to make their own call as to whether they can safely transfer guests via tender boat to the location which respective vessel Masters deem it safe to tender. Chosen locations may not be as near as usual to respective resorts. Additionally, and given the current weather forecast, tendering may not occur on the western side of the Yasawa Islands. In some cases, the tendering process could be suspended or abandoned with little or no notice in the interest of customer and crew safety.
• Customers should remain aware throughout the day that if heavy seas are deemed not safe to operate then the respective vessel Master may suspend SSCG vessel services altogether with little, or no notice. Such decisions will be made in the interest of customer, crew, and vessel safety.

Customers who need to amend or change a booking with South Sea Cruises because of the latest forecast should email: reservations@ssc.com.fj or call +679 9995512.

Vinaka.

South Sea Cruises Group